Comp IQ are able to cater for all support requirements, whether you are a home user or a large business. We offer support via the following mediums:

• Telephone
• Email
• Skype (PC Telephony)
• Remote pc to pc support (requires small download)
• On-site Visits (Including same-day - emergency visits)

Comp IQ boast a great out-of-hours service, giving our customers confidence that any problem; whether software, web or hardware based; that may arise shall be dealt with in a timely efficient manner.

Our rates are second to one and will be negotiated / settled upon before commencement of work to ensure that our clients are fully aware of exactly how much they are paying and for what service.

In the case of customers who are using custom software written by Comp IQ, we only charge in the case of:

• Corruption of database structure
• Retrieving lost data
• Changes to the application
• Allowing subsequent users / machines access

If - in very rare cases our software develops a fault, all support is completely free of charge and we concentrate our efforts with your problem until it is completely resolved.